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Shipping and Delivery


DELIVERY BY CARRIER

Our shipping costs are calculated based on the shipping weight of the total order.

UK from 12$

UPS Standard

DELIVERY BY CARRIER

  1. The parcel will arrive at the selected address.
  2. We will send you a confirmation email as soon as we hand it over to the carrier.
  3. The carrier will contact you to deliver the parcel.

UPS logo

 

FREQUENTLY ASKED QUESTIONS

How can I track my order? 

  • Once we receive your order, we will send you an email with a link for tracking. The link is usually operational within a few hours.
  • If you also provide your telephone number in the order, you will receive delivery information by SMS from the carrier.

PURCHASE ON BALISTAS.COM IS VAT FREE?

Yes, as our company is based in the EU and we ship goods (from Balistas.co.uk) to the UK, VAT is not included in the order. Customs authorities may apply duties and customs fees when your order arrives. Your local authority will be in touch if there's anything you owe.

Can my shipping and billing addresses be different?

  • Yes, your shipping address can be different from your billing address.

What countries do you deliver to?

  • United Kingdom - we deliver goods ordered at Balistas.co.uk exclusively to the UK.
  • United States of America - we deliver goods ordered at Balistas.com exclusively to the USA.
  • Czech Republic: we deliver goods ordered at Balistas.cz. exclusively to the Czech republic.
  • Slovakia - we deliver goods ordered at Balistas.sk exclusively to Slovakia.
  • Poland - we deliver goods ordered at Balistas.pl exclusively to Poland.
  • Germany: we deliver goods ordered at Balistas.de exclusively to Germany.
  • Austria: we deliver goods ordered at Balistas.at exclusively to Austria.
  • Europe - we deliver orders from the Balistas.shop website to the following countries: France, Italy, Spain, Hungary, Slovenia, Croatia, Romania, Belgium, Holland, Greece, Portugal, Finland, Luxembourg, Denmark, Estonia, Latvia, Lithuania, Ireland, Bulgaria

Do you have any question?

We're here for you

Michal M

Michal

Call us +420 773 379 767, 8AM–4PM CET, MON–FRI

Contact us info@balistas.co.uk

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